So how do we get our shoes from one corner of the globe to another? How do we make sure the right styles are in the right place - and at the right time? Thanks to our Supply Chain team, around 46 million pairs of our shoes reach the right destination every year - across markets worldwide.
Our main fully-automated, high-tech distribution centre is based in Street, Somerset. It opened for operations in 2005, and is now home to the majority of our Supply Chain team. It works around the clock, converting factory orders into customer shipments. We also have teams at our Outlet Shopping Distribution Centre in Kendal, plus distribution centre operations in Europe, Asia and the USA.
As you can imagine, getting the right shoes to the right store is quite a logistical challenge. Especially when you consider that we have a number of different sales channels, from online sales to our retail stores to factory shopping outlets. Fortunately, this is a team that loves a challenge - and the bigger, the better.
Can we do things smoother, faster, more efficiently? We’re always working on our processes so that we provide even better levels of service, delivery performance and in-store product availability, and we continue to invest in our systems.