Americas - eCommerce Visual Merchandiser

Location: Needham

Reference number: 6918

Working pattern: Full Time

Contract type: Regular

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eCommerce Visual Merchandiser

Clarks Americas is seeking an Online Visual Merchandiser to support a fast-growing channel within the organization. The Merchandiser will coordinate online merchandising activities for the Clarks USA & CA websites. Additionally, this role will be responsible for, but not limited to, the following: product catalog management, online administrative tasks and promotional management.

What You'll Do

  • Support online merchandising catalog set up process, product categorization and product cross-sell and strategy.
  • Work collaboratively with the online marketing and merchandising teams to ensure appropriate marketing/product banners and content display is planned to maximize promotional plans.
  • Analyze the customer path to purchase and recommend and implement changes that enhance the experience and increase online conversion.
  • Maintain and report on advanced on-site search to deliver expected result, optimize experience and continually research and recommend new opportunities in the digital space.
  • Responsible for executing support functions within the eCommerce platform, including but not limited to on-site search, promotion set up, catalog maintenance, category creation, site development, testing/validation
  • Drive conversion and sales by ensuring latest product is showcased effectively on site and sales patterns shared with genders to influence future buy quantities.
  • Review and analyze online competitor site merchandising, promotional execution and tactics, user experience, and product representation.
  • Provide support to the development of a new, global multi-channel retail platform.

What You'll Bring

  • BA/BS Degree in Marketing, Merchandising or related area
  • Experience in Retail, eCommerce a plus
  • Understanding of online trends, tactics and current footwear activity, as it relates to online/in-store
  • Experience with 3rd party tools
  • Strong knowledge of business admin tool and business
  • processes/operations

  • 1-3 years of Retail/eCommerce merchandising experience
  • Demonstrated ability to work in a fast paced, self-starter environment
  • Proven track record in a merchandising or merchandising function eCommerce platform exposure
  • Project coordination experience
  • Strong data analytical skills - must be able to assemble and interpret data, create summaries and deliver business insights
  • Ability to collaborate within a team and with cross-functional partners
  • Proficient in MS Word, Excel, PowerPoint

Disclaimer

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.

This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.

As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.

This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.

As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.

Rewards and benefits

Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.

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Flexible & hybrid working

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Generous holiday allowance (often including your birthday!)

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Dental coverage

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Life, accidental death, dismemberment and disability insurance

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401k with employer match

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Real estate assistance program

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Employee Assistance Programme

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Discount on Clarks products

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Exclusive employee discounts on a wide range of products and brands

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Investing in your development

We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.

From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.

What we can offer you

Meet some of the team

To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best. 
The people who already work here. And in their own words.

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Sam

Manager Wholesale Management

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Natalia

Franchise Regional Business Manager

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Esther

Senior Manager Wholesale Account Management

What to expect from our process

We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:

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Transparent

Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.

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Fair

Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.

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A two-way process

We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.

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Communicative

We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.

Ready to
apply?

Americas - eCommerce Visual Merchandiser

Location: Needham

Reference number: 6918

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