Digital Technical Product Owner
Job Overview
The Digital Tech Product Owner will lead the end-to-end digital development for a specific tech product or products as they are developed, launched and become BAU. The mission of the tech product owner is to interact closely with business stakeholders, users, and the external IT delivery team to envision, prioritise and deliver tech products directly contributing to Clarks, consumer journey, OGSP alignment and success of the business. They will also work alongside multiple 3rd party partners during any one or more phases of the development and BAU lifecycles.
The Digital Tech Product Owner evaluates, challenges, and advises tech development activities at the outsourcing partner / delivery teams as well as performing rigorous tech product testing which will cover both front and back end integrations.
The Digital Tech Product Owner will have extensive experience in consumer facing digital activity, such as ecommerce and POS, incorporating lead generation or other consumer focused digital products (e.g B2C, B2B, POS, PLM, Integrations, Infrastructure and Networking, etc). They will also have extensive knowledge of consumer driven product development processes.
Responsibilities:
- Lead and understand the underlying business of the tech product and collaborate with business stakeholders in order to shape the vision and roadmap of the tech product team to deliver on business strategies and goals.
- End-to-end ownership of the tech product’s entire value chain from ideation to release, BAU and lifecycle management
- Define MVPs, developing compelling user journeys, epics and stories, managing the tech product backlog priorities, and strategically de-scope to achieve rapid feedback cycles.
- Monitor, evaluate, and advise tech development activities at the outsourcing partner/ delivery teams.
- Work with operational teams and support partners, to review issues and find solutions, without impacting the outcome and time to either tactically or strategically fix.
- Implement and conduct rigorous tech product testing and quality assurance procedures.
- Create A/B testing backlogs for rapid iteration on potential tech product improvements and gain an in-depth understanding of customers and users to gather key insights that will shape the tech product experience.
- Leverage your experience, expertise and good judgement to make quick decisions in a fast moving and ever-changing environment.
- Identify future potential and opportunity space for the tech product and get teams, users and business network excited about it.
Qualifications
- Knowledgeable in the business field related to the particular tech products
- Solid understanding of the business purpose and KPIs of the tech products
- Understanding of the issues faced by businesses and experience in working with them to create robust, scalable, flexible and relevant software solutions
- Deep tech expertise depending on the particular tech product (area)
- Experience with designing creative, quality customer tech products by defining business requirements, as well as enabling business capabilities and objectives through technology in a Scrum Agile environment
- Knowledgeable about latest trends in the tech product area and the relevant technologies
- Entrepreneurial self-starter who is self-motivated but also a team player
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer/business needs together with the technology platform road map into manageable product backlog user stories.
- Excellent verbal and written communication skills with strong attention to detail and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Experience in leading cross-functional teams and motivate them to go the extra mile working with UI/UX teams to produce high quality artefacts as part of the product delivery process
- Strong tech product intuition and user empathy
- Excited about trying new solutions outside standard approved
- Advocate of Digital and Agile approaches, drive simplicity and scalability.
- Expertise in agile software development and in leading and inspiring engineering teams in a tech product-led organisation
- Experience with conducting user research, A/B testing, rapid prototyping, and analytics
Rewards and benefits
Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.
Generous holiday allowance
Pension plan
Discount on Clarks products
Employee Assistance Programme
Provision for eye tests
Medicash plan (corporate and distribution centre colleagues)
Health cash plan (store management colleagues upwards)
Healthcare plan (for senior colleagues)
Long-service recognition awards
Exclusive employee discounts on a wide range of products and brands
Flexible & hybrid working
Investing in your development
We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.
From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.
What we can offer youMeet some of the team
To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best.
The people who already work here. And in their own words.
Karina
Head of Project Management and Business Analysis
Kate
People Experience Partner
What to expect from our process
We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:
Transparent
Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.
Fair
Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.
A two-way process
We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.
Communicative
We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.
Ready to
apply?
Digital Technical Product Owner
Location: Street, Somerset, UK
Reference number: 51851
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