Digital Trade Specialist

Location: Street

Reference number: 25736

Working pattern: Full Time

Contract type: Regular

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Digital Trade Specialist

The Role :

Responsible for managing the delivery of the e-commerce trading plan on Clarks.com to deliver commercial growth (sales/profit)

  • Responsible for delivering and managing the ecommerce trading plan on .com, working alongside the wider ecommerce (including performance marketing) and global brand teams to align all trading activity and ensure a consistent approach for the brand that is appropriate to drive online commercial performance.
  • Responsible for optimising and maintaining the e-commerce sites, completing regular housekeeping checks, analysing the consumer journey, identifying cross-sell and other opportunities – implementing changes, enhancing the experience and maximising sales conversion.
  • Work alongside the Data and Performance analyst to provide weekly data analysis of site performance, sharing cross-functionally within the business to recommend & manage actions that will optimise the e-commerce experience, driving an increase in conversion and sales revenue.
  • Update websites based on agreed plans with Senior Trading Manager and Head of Ecommerce, working with front-end developers to implement banner updates, managing all onsite navigation and site rankings through Commerce Tools systems.
  • Ensure that onsite and marketing plans are aligned so that all landing pages are fully optimised to drive the best consumer experience.
  • Work with the E-commerce Merchandiser to agree on seasonal approaches/product focuses.
  • Own the online product categorisation - ensure a smooth/logical journey to increase sales.
  • Execute planned and ad hoc work as requested by the wider business as and when required e.g. Website Testing for monthly site Dev releases/customer care issues/operational updates.
  • Manage and enable product recommendations, utilising the data insights to provide consumer feedback into the wider regional teams as well as optimise to maximise commercial performance.
  • Provide feed in for editorial page briefs for both brand-directed and additional in-team content.

About you :

Key Experience

  • Experience in e-commerce trading or digital merchandising
  • Proven track record of driving online sales and conversion
  • Experience managing onsite trading, campaigns, and product merchandising
  • Strong understanding of trading KPIs (Conversion, AOV, UPT)
  • Experience working cross-functionally (marketing, merchandising, operations)
  • Ability to analyse data and turn insights into actions quickly

Key Skills

  • Commercial mindset – understands what drives revenue and profit
  • Data-driven decision making
  • Strong attention to detail (site, product, pricing, content)
  • Ability to prioritise and react quickly in a fast-paced environment
  • Good stakeholder management and communication
  • Basic understanding of UX/customer journey optimisation

Qualifications (nice to have, not essential)

  • Degree in Business, Marketing, E-commerce, or similar
  • Experience with tools like:
    • E-commerce platforms (e.g. Commerce Tools, Akeneo, Algolia, Amplience)
    • Google Analytics & Content Square

What We Offer

  • Competitive salary
  • Flexible working options
  • Career development and progression opportunities
  • Supportive and collaborative culture
  • Comprehensive benefits package

Why join us?

At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.

Disclaimer

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Rewards and benefits

Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.

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Generous holiday allowance

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Pension plan

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Discount on Clarks products

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Employee Assistance Programme

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Provision for eye tests

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Medicash plan (corporate and distribution centre colleagues)

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Health cash plan (store management colleagues upwards)

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Healthcare plan (for senior colleagues)

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Long-service recognition awards

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Exclusive employee discounts on a wide range of products and brands

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Flexible & hybrid working

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Investing in your development

We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.

From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.

What we can offer you

Meet some of the team

To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best. 
The people who already work here. And in their own words.

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Adriana

VP of Marketing

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Nick

Head of Creative

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Mason

Intern

What to expect from our process

We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:

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Transparent

Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.

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Fair

Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.

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A two-way process

We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.

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Communicative

We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.

Ready to
apply?

Digital Trade Specialist

Location: Street

Reference number: 25736