Global Consumer Insight & Planning Executive

Location: Street, UK

Reference number: 49281

Working pattern: Full-time

Contract type: Perm

Hours per week: 38 Hours

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Are you ready for a role that shapes the very fabric of a global brand? Welcome to an exciting opportunity to contribute directly to our strategic vision! If you thrive on challenges, possess a unique blend of creative and analytical skills, and have a keen interest in the world of brands and consumer trends, then this role is for you.

The role

As the Consumer Insight and Planning Executive, you will play a pivotal role in championing the consumer throughout the planning and decision-making processes.

Your responsibilities include contributing to a wide range of qualitative and quantitative market research projects, that put the voice of the consumer at the heart of our decision making.

You will support social media monitoring, delve into brand health insights, and analyse the impact of our marketing and other initiatives on consumer perceptions of the brand. Your role also extends to managing internal and external data sources, maintaining the accessibility of the Insight Hub throughout the organisation, and managing the Insight Budget. And you’ll be overseeing our marketing planning as well as monitoring campaign effectiveness, using this insight to enhance future marketing plans.

About you

You’ll have a natural curiosity about people, brands, and retail trends, coupled with strong communication and interpersonal skills. You will be a whole-brain thinker, adept in both numerical analysis and empathy, showcasing a keen eye for detail alongside exceptional organisational skills.

Ideally, you will have a graduate-level education and, bring a unique mix of data and creative skills to the table. You’ll be proficient in visual communication and can distil information for meaningful insights and build visually impactful presentations using tools like PowerPoint and Excel.

You’ll need to draw insights from market and consumer research, so having knowledge and interest in brands, and an understanding of the fashion industry is a must. Your competencies encompass a passion for the consumer, a results-driven approach, you’ll need influencing skills, commercial awareness, a dynamic attitude, and the ability to adapt and thrive in fast-paced and ever-changing environment.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks’ archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee – and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now. Cutting-edge collaborations with cultural icons and KOLs, taking strides in social change, reimagining legendary silhouettes, and making shoes that move with the world ahead – Clarks is never standing still.

We love hearing from great people

Visit us at, follow us on Twitter and become a fan on Facebook. Just look for @JobsatClarks

As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organisation. We will not discriminate on the basis of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender re-assignment’, complying with local legislative requirements.


Rewards and benefits

Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.

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Generous holiday allowance

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Pension plan

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Discount on Clarks products

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Employee Assistance Programme

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Provision for eye tests

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Medicash plan (corporate and distribution centre colleagues)

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Health cash plan (store management colleagues upwards)

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Healthcare plan (for senior colleagues)

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Long-service recognition awards

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Exclusive employee discounts on a wide range of products and brands

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Flexible & hybrid working

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Investing in your development

We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.

From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.

What we can offer you

Meet some of the team

To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best. 
The people who already work here. And in their own words.

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Executive Coordinator

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VP of Marketing

What to expect from our process

We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:

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Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.

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Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.

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A two-way process

We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.

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We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.

Ready to

Global Consumer Insight & Planning Executive

Location: Street, UK

Reference number: 49281

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