Global Social Media Manager

Location: Street

Reference number: 26785

Working pattern: Full Time

Contract type: Regular

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Global Social Media Manager

Location: Street, Somerset (On-Site)

About the Role

The Global Social Media Manager will drive innovative content and dynamic activation across all social media channels. Social media is the cornerstone of the Clarks global marketing strategy and this role is critical in delivering a highly innovative approach; at the forefront of new opportunities, with a relentless curiosity to analyse results, and acting at pace to optimize content in real time. This is a global role that requires high levels of collaboration, working closely with Global Brand Marketing, Global PR, Regional Marketing, Global Product Development as well as internal and external agencies and creative partners

  • ACTIVATE a ‘Social first’ brand strategy, delivering INNOVATIVE PROGRAMS that drive follower growth and engagement in key channels; acting fast to ‘test & learn’ new initiatives that place us at the forefront of new developments within social and gaming.
  • CREATE innovative social media marketing plans (seasonal and annualised), optimising relevant and inspiring content within each social channel to grow followers and build engagement.
  • ENERGISE our social channels with inspiring, entertaining and informative content, building relevance within each channel whilst staying true to the Clarks brand positioning.
  • INSPIRE our followers with compelling brand and product copy, tailored to the needs of specific social channels with a consistent brand tone, and ensuring accuracy to seasonal product catalogues.
  • ACTIVATE UGC & influencer content as a key pillar of Clarks social strategies. Develop clear KPI’s and metrics and optimise in real time to ensure continuous improvement and growth.
  • OPTIMISE globally activated paid and organic social plans on time in full. Measurable to follower growth targets, engagement goals and traffic acquisition.
  • INTEGRATE social content strategy into global DTC (ecomm) channels to enhance the overall digital experience of Clarks; web banners, online advertising, BLOG pages, e-mail, contests/promotions, etc.
  • ANALYSE results with real time reporting alongside more detailed monthly analysis and reports; applying learnings fast to optimize content for each channel.

What You'll Bring

  • Degree preferred
  • Exceptional written communication skills
  • Proven experience managing social platforms and communities
  • In-depth understanding of English grammar and best practices of writing and editing for the web
  • Hunger for social innovation
  • In depth knowledge of social media trends, concepts, best practices, and analytics
  • Proven experience of copy writing for social channel and/or web content
  • MS Office and all major web browsers
  • Understanding of SEO best practices and analytics and advantage (not essential)
  • Managed year-over-year analytics for website or social media performance
  • Organisational, Project Management and Customer Relationship skills

What We Offer

  • Competitive salary
  • Flexible working options
  • Career development and progression opportunities
  • Supportive and collaborative culture
  • Comprehensive benefits package

Why join us?

At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.

Disclaimer

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Rewards and benefits

Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.

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Generous holiday allowance

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Pension plan

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Discount on Clarks products

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Employee Assistance Programme

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Provision for eye tests

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Medicash plan (corporate and distribution centre colleagues)

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Health cash plan (store management colleagues upwards)

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Healthcare plan (for senior colleagues)

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Long-service recognition awards

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Exclusive employee discounts on a wide range of products and brands

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Flexible & hybrid working

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Investing in your development

We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.

From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.

What we can offer you

Meet some of the team

To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best. 
The people who already work here. And in their own words.

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Adriana

VP of Marketing

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Mason

Intern

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Chelsea

Executive Coordinator

What to expect from our process

We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:

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Transparent

Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.

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Fair

Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.

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A two-way process

We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.

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Communicative

We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.

Ready to
apply?

Global Social Media Manager

Location: Street

Reference number: 26785