Human Resource Information Services (HRIS) Director

Location: Kuala Lumpur

Reference number: 19655

Working pattern: Full Time

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Job Overview

The Director of Human Resource Information Systems (HRIS) provides strategic leadership, governance, and oversight for all HR technology platforms, data, and analytics across the organization. This role is responsible for the design, optimization, security, and long-term roadmap of HRIS solutions in organizations with customized or specialized systems, particularly those without a single, fully integrated commercial HRIS platform.

The HRIS Director partners closely with executive leadership, HR, IT, Finance, and external vendors to ensure HR systems support organizational strategy, workforce planning, compliance, and data-driven decision-making. The role ensures system integrity, scalability, and innovation while enabling efficient HR operations and advanced people analytics.

Responsibilities

Strategic Leadership & Governance

  • Define and lead the HRIS strategy and roadmap, aligning HR technology with organizational goals and workforce strategy.
  • Serve as the primary owner and governance authority for all HR systems, data standards, and integrations.
  • Advise senior leadership on HR technology trends, system capabilities, risks, and opportunities.
  • Establish policies, controls, and best practices related to HR data management, security, and compliance.

Stakeholder & Business Partnership

  • Partner with internal and external stakeholders to gather, analyze, and prioritize business requirements.
  • Translate business needs into scalable HRIS solutions, ensuring alignment with user objectives and HR processes.
  • Act as a key liaison between HR, IT, Finance, Legal, and external vendors.

HRIS Architecture, Data & Security

  • Oversee and ensure the integrity, security, availability, and scalability of internal HR databases, files, tables, codes, and backup processes.
  • Ensure full compliance with data privacy, security, and labor regulations (e.g., GDPR and local employment laws).
  • Establish disaster recovery, data governance, and audit readiness standards for HR systems.

Reporting, Analytics & Dashboards

  • Lead the development and evolution of executive dashboards and analytics (headcount, turnover, performance, workforce trends, etc.).
  • Ensure reporting capabilities meet executive, management, and regulatory requirements.
  • Promote data-driven decision-making through advanced workforce analytics and insights.

Systems Development & Optimization

  • Oversee the planning, development, testing, implementation, and enhancement of HRIS solutions.
  • Direct system configuration, customization, and integration efforts to support changing business needs.
  • Collaborate with IT on regular system assessments, upgrades, automation initiatives, and process improvements.

Operations & People Leadership

  • Provide leadership and oversight for daily HRIS operations.
  • Build, lead, and develop a high-performing HRIS team, including managers, analysts, and technical specialists.
  • Set performance goals, provide coaching, and ensure appropriate resource allocation.

Innovation & Continuous Improvement

  • Monitor emerging trends in HR technology, data management, analytics, and cybersecurity.
  • Evaluate and recommend new tools, platforms, and enhancements to improve efficiency, user experience, and insight generation.

Qualifications

  • Bachelor’s degree in Human Resources, Computer Science, Management Information Systems, or a related field (Master’s degree preferred).
  • Minimum 8–10 years of experience in HRIS, database management, or HR technology, with 3–5 years in a senior leadership or director-level role.
  • Strong knowledge of data privacy, compliance, and security regulations (e.g., GDPR).
  • Extensive hands-on experience with HR database administration, including payroll and core HR systems.
  • Proven experience leading large-scale HRIS implementations, integrations, or transformations.

Skills needed for this role

  • Deep understanding of HR policies, processes, and workforce data to ensure systems support organizational needs.
  • Advanced knowledge of database design, information systems architecture, and data security.
  • Strong expertise in at least one major commercial HRIS platform and custom-built HR systems.
  • Exceptional analytical, problem-solving, and decision-making skills.
  • Strong leadership, stakeholder management, and change management capabilities.
  • High level of discretion and ability to manage confidential information.
  • Proficiency in Microsoft Office Suite and HR reporting/analytics tools.

Rewards and benefits

Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.

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Generous holiday allowance (often including your birthday!)

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Discount on Clarks products

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Private medical insurance (typically covering inpatient, outpatient and dental care)

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13th month salary, equivalent to a month’s salary paid each December

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Diwali bonus, equivalent to a month’s salary paid a month before Diwali (India only)

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Family leave to care for spouses, parents or grandparents (Singapore and Malaysia)

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Workmen Injury Compensation Insurance (Japan and South Korea)

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Long-service recognition awards

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Exclusive employee discounts on a wide range of products and brands

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Investing in your development

We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.

From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.

What we can offer you

Meet some of the team

To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best. 
The people who already work here. And in their own words.

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Karina

Head of Project Management and Business Analysis

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Kate

People Experience Partner

What to expect from our process

We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:

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Transparent

Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.

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Fair

Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.

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A two-way process

We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.

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Communicative

We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.

Ready to
apply?

Human Resource Information Services (HRIS) Director

Location: Kuala Lumpur

Reference number: 19655