IT Project Manager
Lead IT projects that align with business needs across all functions (E-commerce, retail, wholesale, merchandising, marketing, operations, finance, HR). Implement systems and applications such as CRM and omni-channel solutions, improve process efficiency in stock management and operations, and manage integrations with SAP (ERP backbone) where necessary.
Please note that this is an onsite role.
Responsibilities:
- Understand business requirements and translate them into IT solutions.
- Manage end-to-end project lifecycle for CRM (including investigation of POS system capability), omni-channel, and operational systems.
- Drive process improvements in stock management, merchandising, and operations.
- Ensure seamless integration of new applications with SAP ERP.
- Collaborate with stakeholders across E-commerce, retail, wholesale, and back-office functions.
- Maintain project governance, timelines, and budgets.
- Oversee vendor selection and management for IT solutions.
- Ensure compliance with security and data protection standards.
Key Outputs/Results:
- Successful implementation of CRM and omni-channel platforms.
- Improved operational efficiency and inventory accuracy.
- Enhanced integration between SAP and other business applications.
- Timely delivery of IT projects within scope and budget.
- Positive stakeholder feedback and adoption of new systems.
Knowledge and Skills:
- Strong understanding of ERP (SAP), CRM, and omni-channel systems.
- Expertise in project management methodologies (Agile, Waterfall).
- Excellent communication and stakeholder management skills.
- Ability to analyze business processes and recommend IT solutions.
Successful Experience:
- MUST: 7+ years of experience in implementing and managing business-IT projects.
- Experience in retail or consumer goods industry preferred.
- Proven track record of managing integrations with SAP and other enterprise systems.
- Fluency in Japanese and English is required
- Retail experience is an advantage
Rewards and benefits
Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.
Generous holiday allowance (often including your birthday!)
Discount on Clarks products
Private medical insurance (typically covering inpatient, outpatient and dental care)
13th month salary, equivalent to a month’s salary paid each December
Diwali bonus, equivalent to a month’s salary paid a month before Diwali (India only)
Family leave to care for spouses, parents or grandparents (Singapore and Malaysia)
Workmen Injury Compensation Insurance (Japan and South Korea)
Long-service recognition awards
Exclusive employee discounts on a wide range of products and brands
Investing in your development
We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.
From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.
What we can offer youMeet some of the team
To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best.
The people who already work here. And in their own words.
Sam
Manager Wholesale Management
Esther
Senior Manager Wholesale Account Management
Natalia
Franchise Regional Business Manager
What to expect from our process
We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:
Transparent
Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.
Fair
Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.
A two-way process
We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.
Communicative
We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.
Ready to
apply?
IT Project Manager
Location: Japan Office
Reference number: 23523