Learning & Development Specialist
Learning & Development Specialist - Clarks
About the Role:
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What you'll be doing:
- Design, develop and facilitate engaging learning programmes across face-to-face, virtual and blended learning environments for our Retail, Corporate and Distribution Centre teams.
- Design, develop and facilitate engaging retail learning programmes that enhance product knowledge, customer experience, commercial awareness and selling capability, supporting our teams to deliver exceptional customer service and business performance.
- Partner with stakeholders and Subject Matter Experts (SMEs) to identify learning needs and translate these into practical, engaging learning solutions that support business priorities, both virtually and classroom.
- Create high-quality learning resources, including facilitator guides, presentations, digital learning content, learner workbooks, job aids and other supporting materials.
- Support the ongoing management and continuous improvement of the Learning Management System (LMS), including course administration, learner communications, reporting, curriculum management and the development of digital learning pathways.
- Take a proactive approach to identifying learning opportunities, recommending new initiatives and continuously enhancing the employee learning experience.
- Coordinate learning activities, programmes and learning calendars, ensuring learning initiatives are planned, communicated and delivered effectively.
- Build strong relationships with internal stakeholders, external partners and the wider Learning & Development team to ensure learning solutions meet organisational needs.
- Keep up to date with learning trends, facilitation techniques and digital learning best practice, bringing fresh ideas and innovative approaches to support the ongoing development of learning across the business.
What you'll bring:
Nice to have but not essential: - Experience in a retail or multi-site environment. - Familiarity with Dayforce and LMS platforms. - Knowledge of eLearning standards (e.g. SCORM). - Exposure to global learning initiatives.
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What We Offer
- Competitive salary
- Flexible/hybrid working options
- Career development and progression opportunities
- Supportive and collaborative culture
- Comprehensive benefits package
Why join us?
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.
Disclaimer
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Rewards and benefits
Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.
Generous holiday allowance
Pension plan
Discount on Clarks products
Employee Assistance Programme
Provision for eye tests
Medicash plan (corporate and distribution centre colleagues)
Health cash plan (store management colleagues upwards)
Healthcare plan (for senior colleagues)
Long-service recognition awards
Exclusive employee discounts on a wide range of products and brands
Flexible & hybrid working
Investing in your development
We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.
From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.
What we can offer youMeet some of the team
To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best.
The people who already work here. And in their own words.
Karina
Head of Project Management and Business Analysis
Kate
People Experience Partner
What to expect from our process
We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:
Transparent
Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.
Fair
Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.
A two-way process
We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.
Communicative
We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.
Ready to
apply?
Learning & Development Specialist
Location: Street
Reference number: 27357