RETAIL MARKETING MANAGER
Develops the necessary strategies and programs required to attract and engage consumers, reach/exceed financial goals and build the Clarks brand by driving traffic, revenue and maximizing efficiencies within the retail marketing channel. Plan, execute and evaluate the effectiveness of marketing programs to deliver revenue growth and exceptional consumer experience. The successful individual will possess the following characteristics: clear and concise communication skills, strong attention-to-detail and ability to manage a project from inception to completion, and a can-do attitude. Individual should look for ways to bring fresh ideas to retail marketing to excite consumers and drive consistent traffic to our owned and operated stores.
What You'll Do:
• Partner with the Director of Marketing and VP of Retail to develop and activate the retail marketing strategy.
• Develop programs to drive traffic and sales to Clarks Americas full-price and outlet stores with a focus on digital tactics.
• Look for ways to incentivize our loyal Clarks consumers through our in-store loyalty program. Develop programs to reach our existing consumer while also attracting new consumers for future growth opportunity.
• Own and drive the regional trade planning calendar by partnering with functional input teams and incorporating global and regional direction.
• Collaborate with BU Marketing and Global Marketing counterparts to ensure Americas retail needs are considered in development of creative assets.
• Develop and manage the monthly in-store communication package to support campaign activation, visual marketing direction and sales opportunities.
• Develop and deliver direct retail marketing campaign programming, creative brief and communications on time and with excellence.
• Collaborate with ecommerce/digital marketing to deliver cohesive and coordinated consumer communication and promotional strategies and tactics.
• Develop, execute, optimize and evaluate mall/local/store marketing
opportunities ensuring they fall within financial budgets.
• Coordinate with retail operations & merchandising teams to deliver effective field communication & direction seeking continuous improvement opportunities and ensure brand and product stories come to life in retail stores.
• Ensure annual budget is adhered to and look for opportunities to optimize budget and maximize ROI.
• Balance brand marketing and commercial marketing messages to ensure we drive sales while also moving the brand forward.
• Report out on performance of Retail Marketing initiatives to leadership.
• Visual Marketing
• We have limited traffic counters for our region, but traffic (lift) can be reported for select stores.
• Direct Mail/Loyalty
• List size, Redemptions, Revenue, AOV, Response Rate, Rev per day, ROI
• Traffic-driving
• Revenue, AOV, Units, ROAS
What You'll Bring:
• Strong and effective creative project management and ability to lead and direct
internal and external resources
• Clearly demonstrated ability to organize and deliver time sensitive projects independently
• Budget management and demonstrated ability to work within budget
parameters to deliver projects on or under-budget
• Proficient in Microsoft Office (Word/Excel/PowerPoint).
• Excellent verbal and written communication skills (proven ability to manage up
and across a matrixed org)
• Ability to manage time and multiple priorities
• Ability to think through options and make recommendations
• Inquisitive mind and drive to continuously improve on past results
• Stay up to date on new marketing trends and technologies and have a pulse
on the competitive landscape
• Self-motivated
• Must be detail-oriented
• Clear communication and presentation skills
• Strategic thinker/problem-solver
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.
This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.
As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.
Actual compensation within a pay range will be based on factors including but not limited to a candidate’s relevant experience, qualifications, performance, Clarks’ business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.
Minimum salary:
70,000
Maximum salary:
90,000
We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.
From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.
What we can offer youWe know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:
Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.
Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.
We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.
We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.
Marketing - Retail Marketing Manager
Location: Needham
Reference number: 21193