Marketplace Assistant
The role
As an Ecommerce Marketplace Assistant, you’ll make sure that our online customers always see our best, most-commercial side and that we’re always delivering the unique shopping experiences that people love. By analysing sales data and seasonal trends, you’ll know just how to display products for maximum commercial performance at any given time and, by curating product images, you’ll ensure that we’re always looking and performing at our best. Stocked up. Ranges bang up-to-date. Seasonally focused. You’ll understand customer journeys and make sure they always lead to that special brand of satisfaction that Clarks is known for.
A lot of what you do will hinge on the relationships you develop with our third-party ecommerce partners - supporting the delivery of sales and profits from our owned EU channel - clarks.eu as well as playing a leading role in supporting with the delivery and day to day management of ecommerce marketplaces as we look to grow in this space across UK & EMEA. You will make performance-boosting recommendations, implement tests to ensure accuracy and functionality of all data feeds. By doing this, you’ll help drive our EMEA strategy forward but you’ll also take the initiative when it comes to looking for new markets to explore. We’ve got big plans for our ecommerce partnerships to be completed by the end of 2025. Joining our team is your chance to achieve great things in your career at a truly world-class business.
A bit about you
You know what’s important in ecommerce. You’ve seen what healthy, profitable ecommerce partner relationships look like and how they’re maintained. And you understand how the footwear retail industry works in UK and (or) EMEA markets. You know that it’s about working seasonally. You understand all the work that goes into meeting important on-sale dates. And you have an eye for detail when it comes to product images, identifying SLA risk factors and monitoring stock data levels. It’s about being on top of everything so that our retail plans can proceed unimpeded in all markets. Because you know that, when things go right, it’s better for the customer and the business.
As you’ll have learned in previous roles, each ecommerce role comes with its own ecommerce systems and tools (with Microsoft Office as standard) so it’s important you can learn the ropes quickly and are comfortable managing direct commerce sites. You’ll be entering a fast-paced environment working closely with multiple partners. Always ready to communicate effectively and immediately – looking to develop great relationships with internal and external collaborators. And you’re always looking beyond the horizon for new ecommerce frontiers to conquer. That sense of adventure, is what attracted you to ecommerce in the first place. This is your chance to do what you do best for one of the very best names in retail.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking; a combination of invention and craftsmanship that’s remained at the heart of what the brand does now.
In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950 to the iconic Wallabee, each design has an instantly recognisable signature - a unique combination of craftsmanship and innovation that make it unmistakably Clarks.
www.clarks.com www.clarks.co.uk
We love hearing from great people
Visit us at clarksjobs.com, follow us on Twitter and become a fan on Facebook. Just look for @JobsatClarks
Rewards and benefits
Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.
Generous holiday allowance
Pension plan
Discount on Clarks products
Employee Assistance Programme
Provision for eye tests
Medicash plan (corporate and distribution centre colleagues)
Health cash plan (store management colleagues upwards)
Healthcare plan (for senior colleagues)
Long-service recognition awards
Exclusive employee discounts on a wide range of products and brands
Flexible & hybrid working
Investing in your development
We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.
From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.
What we can offer youMeet some of the team
To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best.
The people who already work here. And in their own words.
Adriana
VP of Marketing
Nick
Head of Creative
Mason
Intern
What to expect from our process
We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:
Transparent
Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.
Fair
Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.
A two-way process
We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.
Communicative
We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.
Ready to
apply?
Marketplace Assistant
Location: Hybrid / Remote
Reference number: 51938
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