Outlet - UK Sales Team Member
Job Overview: To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house. This role is a Stockroom Assistant role
Dimensions
Financial: Sales
People: N/A
Impact: Compliance
Responsibilities
• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
Key Outputs/Results:
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Rewards and benefits
Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.
Generous holiday allowance
Pension plan
Discount on Clarks products
Employee Assistance Programme
Provision for eye tests
Medicash plan (corporate and distribution centre colleagues)
Health cash plan (store management colleagues upwards)
Healthcare plan (for senior colleagues)
Long-service recognition awards
Exclusive employee discounts on a wide range of products and brands
Flexible & hybrid working
Investing in your development
We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.
From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.
What we can offer youMeet some of the team
To give you a real insight into what it’s like to work at Clarks, we thought we’d ask the people who know it best.
The people who already work here. And in their own words.
Ahiryn
Store Manager
Rafael
Store Manager
Dean
Store Manager
What to expect from our process
We know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:
Transparent
Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.
Fair
Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.
A two-way process
We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.
Communicative
We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.
Ready to
apply?
Outlet - UK Sales Team Member
Location: Ellesmere Port
Reference number: 6894
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