Job description: Purpose:
To lead, inspire and develop the Retail Store in delivering a true brand experience for Clarks consumers.
To lead, inspire and develop the profits for the business
To take ownership of building the brand aligned to the commercial strategy across the retail estate
To take ownership of the commercial KPI’s, delivering on set objectives monthly
Accountabilities:
Welcome customers friendly, answering customer’s question, helping them to locate items, providing advice or recommendations
Operating scanners, cash register & other electronic (Card terminal, hand scan, etc)
Accepting payments, ensuring all price & quantities are accurate and providing a receipt to every customer, declaration of cash received and cash return.
Cross sell product and introduce new promotion item
Follow all store procedures regarding payment type, voucher and etc
Maintaining a clean workspace
Assist and work with each other to ensure store operation run smoothly
Completion job task assigned by superior with established guideline & SOP
Ensure to keep shelf display with latest trading plan and VM
Receive goods arrival, check, reporting & update good received as per standard procedure to superior
Key Outputs/Results: -Brand visibility, image and awareness in the store and competitor
Retail/ Outlet management and high standards of customer service
Highly motivated, professional and effective team
Proven track record in managing retail stores, sales driven operation savvy
People oriented and administrationEssential Knowledge:
In-depth knowledge and experience of Malaysia Retail market
Proven track record in managing a stores and team of 4Experience in people behavioral development and leading successful teams
Experience in building and developing (coaching) store team member
Knowledge of wider retail and sales environment and current trends
Technical Skills:
Drive and self-developmentTime management and delegation
IT literate, ability to use excel, word, PowerPoint
Fluent in English and Bahasa
Working independently, using initiative and judgement to lead decisions with superior
Excellent communicator
We’re constantly on the move, staying ahead of a changing world by keeping our minds sharp and our skills fresh. That’s why, wherever in the world you join us, you’ll find a wide range of learning opportunities at your fingertips, to make sure you keep growing and progressing.
From apprenticeships in the UK, to internships in the US and Singapore. Support for professional qualifications, to targeted leadership development programmes, and LearnerVerse, our corporate online training portal. Not to mention the chance to experience life in different parts of the business, and learn first-hand from experienced colleagues. So, if you’re looking to build on your skills, the opportunities are yours for the taking.
What we can offer youWe know every person is unique – and we embrace it. So, you’ll find our recruitment process is a little different, depending on the role you apply for and where it’s based. But you’ll always find it’s:
Right from the start, you’ll know what to expect. We’ll be honest about the role, the team, the division, and the business, as well as the process.
Our family values mean it’s in our DNA to treat people fairly. So, you can expect a process that’s respectful, whatever the outcome.
We’ll make sure you find out as much about us as we do about you, so you’re sure we’re the right fit for you.
We’ll keep you in the loop at every step – so you always know where you stand. And at each stage, you’ll learn more about our culture, our brand, and what it means to be part of our journey.
Part-Time Sales Associate (Pavilion Bukit Bintang)
Location: Kuala Lumpur
Reference number: 24901