People Experience Coordinator

Fantastic graduate opportunity with Clarks and the Human Resources team!

To support the People Experience team in delivering core HR services while gaining exposure to more complex areas such as employee relations, policy application, data reporting, and people initiatives. As a key point of contact for employees and managers, you’ll contribute to a positive employee experience, support line managers in navigating day-to-day HR matters, and help the business maintain compliance with employment law.

Job Location: 40 High Street, Street, Somerset, BA16 0EQ

Schedule: Monday - Thursday at head office, Fridays remote.

• Act as the first point of contact for general HR queries, escalating complex issues to People Experience Partners as appropriate.
• Assist the People Experience Partners with effective delivery of HR / Business objectives
• Support employee lifecycle processes, including onboarding, offboarding, and contract changes.
• Maintain and support employee administration into HR systems with accuracy and confidentiality.
• Assist with the coordination and delivery of HR initiatives, such as engagement surveys, training sessions, and wellbeing programs.
• Provide guidance to line managers on basic HR policies and procedures.
• Support preparation of HR documents, such as employment contracts, offer letters, and policy updates.
• Support the HR team with recruitment coordination and new hire onboarding.
• Compile HR reports and metrics for internal use and compliance purposes.
• Participate in employee relations meetings as a note-taker or observer, with the opportunity to take a more active role over time.
• Keep updated on current policy, process and changes in legislation, and external best practice

• Provide support as required on any required HR specialist activity such as ER cases, recruitment activity, reward activity, L & D interventions, or organisational change activity.

• 1–2 years of experience in an HR support or administrative role.
• A genuine interest in developing a career in Human Resources.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Discretion and integrity when handling sensitive information.
• Proficiency in Microsoft Office and HRIS systems.
• Customer Awareness
• CIPD Level 3 qualified (or working towards) is a plus.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.