Transport Operational Administrator

Clarks Distribution Centre | Full Time | Based in Street

At Clarks, our products reach millions of customers around the world every year. Behind every successful delivery is a high-performing logistics operation, and we're looking for a confident, organised and proactive Transport Administrator to help keep our distribution network moving.

This is an opportunity to join a well-known global brand whilst playing a key role in ensuring that customer and store deliveries leave our Distribution Centre on time and in full. You'll work closely with transport providers, operational teams and key stakeholders to coordinate daily transport activity, resolve issues and keep our supply chain running smoothly.

If you're someone who enjoys problem-solving, thrives in a fast-paced environment and isn't afraid to challenge suppliers when needed, we'd love to hear from you.

What You'll Be Doing

As a Transport Operational Administrator, you'll provide day-to-day support for the transport operation, helping to ensure carrier commitments are met and deliveries are executed successfully.

Your responsibilities will include:

• Booking and confirming carrier collections, trailers and transport movements.
• Coordinating daily dispatch activity to ensure planned volumes leave the Distribution Centre on schedule.
• Maintaining regular communication with carriers including DPD, Europa and other logistics partners.
• Monitoring transport performance and escalating issues where required.
• Challenging supplier schedule changes and helping secure agreed transport capacity.
• Supporting operational teams when collections or deliveries are at risk.
• Managing records, transport documentation and operational correspondence.
• Preparing and sending clear, professional communications to carriers and stakeholders.
• Supporting weekend operational cover through a rota system.
• Assisting with onboarding activities and Distribution Centre tours for new starters.
• Contributing ideas to improve processes, communication and service performance.

What We're Looking For

We're interested in finding someone with the right attitude, resilience and communication skills.

You'll likely have:

• Strong administration and organisational skills.
• Excellent written communication with the ability to write professional and assertive emails.
• Experience managing multiple priorities and deadlines in a busy environment.
• A confident telephone manner.
• Experience dealing with suppliers, customers or external stakeholders.
• The confidence to challenge decisions and escalate issues professionally when necessary.
• Good interpersonal skills and the ability to build relationships across teams.
• A willingness to learn and develop within a fast-moving operation.

It Would Be Great If You Also Have

• Experience within transport, logistics, distribution or supply chain operations.
• Experience working in a Distribution Centre environment.
• Exposure to carriers, couriers or third-party logistics providers.
• Knowledge of transport planning, linehaul operations or carrier management.
• Experience supporting operational teams during peak periods.

The Person

We're looking for someone who is:

• Resilient and confident.
• Polite but able to stand their ground.
• Proactive and solutions-focused.
• Calm under pressure.
• Reliable and dependable.
• Curious, coachable and eager to learn.
• A strong team player who enjoys helping others succeed.

Why Join Clarks?

This is an exciting time to join Clarks. As a business with over 200 years of heritage, we're continuing to evolve and transform the way we operate. You'll join a hands-on team where your contribution will make a visible difference every day.

Whether you're already working in transport and logistics or looking to bring your administration and stakeholder management skills into a new environment, we'll provide the support and development opportunities to help you succeed.

What We Offer

• Career development and progression opportunities
• Supportive and collaborative culture
• Comprehensive benefits package

Why Join Us?

You'll be joining a team that values initiative, resilience and practical problem-solving. This is a role where you can make a genuine impact, build valuable logistics experience and develop your career within a global retail business.

About Clarks

Clarks is a global footwear brand with over 200 years of heritage. From our beginnings in Somerset in 1825, we've grown into one of the world's most recognisable footwear brands, combining craftsmanship, innovation and comfort to create products that customers love.

Clarks is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all backgrounds and are proud to be an equal opportunities employer.